At ASG MARTS, we are committed to delivering your products quickly, safely, and efficiently. Our Shipping Policy outlines how orders are processed, delivery timelines, available shipping methods, and responsibilities during transit. We deliver across Europe and selected international destinations including Pakistan.
Order Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving full payment.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods:
Standard Shipping: 5–10 business days depending on your location.
Express Shipping: 2–5 business days for faster delivery.
Shipping times are estimates and not guaranteed due to customs clearance or logistical delays.
International Shipping:
We offer worldwide shipping, including to Pakistan and Europe.
International shipments may be subject to customs duties and taxes. These fees are the responsibility of the recipient.
Shipping Rates:
Shipping charges are calculated at checkout based on the weight and destination of the order.
Free shipping may be available on promotional products or above a certain order value.
Tracking and Confirmation:
Once your order has been dispatched, a tracking number will be sent via email or SMS.
You can use this number to monitor the status of your package.
Delays and Exceptions:
Delays may occur during peak periods, customs inspections, or due to unforeseen circumstances.
We are not responsible for delays caused by third-party courier services.
Shipping Address:
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect or incomplete addresses.
If you notice an error after placing your order, please contact us immediately.
Lost or Damaged Packages:
If your item is lost in transit or arrives damaged, contact us at offcial@asgmarts.com within 48 hours of delivery.
We will work with the courier to resolve the issue or offer a replacement/refund.
Contact:
For shipping-related queries, contact: ✉️ offcial@asgmarts.com 📞 +49 172 8936977